Each state and territory has a system to receive and respond to reports of possible child care health and safety violations. Below are links to state and territory-specific instructions on how to submit a child complaint, as well as a list of statewide toll-free numbers, regional numbers, and online reporting options (if available) for the agencies designated to receive and investigate reports of suspected child care health and safety violations. Professionals, families, and concerned citizens can use the contact information below to report their concerns.
States and Territories
Alabama | Alaska | American Samoa | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | District of Columbia | Florida | Georgia | Guam | Hawaii |Idaho |Illinois ||Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Northern Mariana Islands | Ohio | Oklahoma | Oregon | Pennsylvania | Puerto Rico | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virgin Islands |Virginia | Washington | West Virginia | Wisconsin | Wyoming
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Alabama | |
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Online Information | How to File a Child Care Complaint in Alabama |
Statewide Number | Toll-free 866-528-1694 or 334-242-1425 |
Email Submission | childcare.licensing@dhr.alabama.gov |
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Alaska | |
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Online Information | How to File a Child Care Complaint in Alaska |
Statewide Number | Toll-free 888-268-4632 |
Email Submission | CCPO@alaska.gov |
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American Samoa | |
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Territorywide Number | American Samoa Child Care Program 684-633-1571 684-633-1572 684-633-1573 |
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Arizona | |
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Online Information | |
Statewide Number | 800-615-9555 |
Child Care Licensing Phoenix Main Office | 602-364-2539 |
Child Care Licensing Tucson Office | 520-628-6541 |
Child Care Licensing Flagstaff Office | 800-615-8555 |
Email Submission | BCCL@azdhs.gov |
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Arkansas | |
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Online Information | Arkansas Online Complaint Form |
Statewide Number | 501-682-8590 |
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California | |
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Online Information | How to File a Child Care Complaint in California |
Statewide Number | Toll-free 844-538-8766 |
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Colorado | |
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Online Information | How to File a Child Care Complaint in Colorado |
Statewide Number | 303-866-5958 |
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Connecticut | |
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Online Information | How to File a Child Care Complaint in Connecticut |
Statewide Number | Toll-free 800-282-6063 or 860-500-4450 |
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Delaware | |
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Online Information | How to File a Child Care Complaint in Delaware |
Statewide Number | No statewide number |
Regional Numbers | To file a child care complaint or report a child care health and safety violation, contact your regional licensing office. |
Kent or Sussex Counties | 302-739-5487 |
New Castle County | 302-892-5800 |
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District of Columbia | |
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Online Information | How to File a Child Care Complaint in D.C. |
Statewide Number | 202-727-2993 |
Email Submission | OSSE.ChildcareComplaints@dc.gov |
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Florida | |
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Online Information | Florida: How to File a Child Care Complaint and Online Complaint Form |
Statewide Number | No statewide number. Please contact your appropriate regional office. |
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Georgia | |
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Online Information | How to File a Child Care Complaint in Georgia |
Statewide Number | 404-657-5562 or 404-656-5957 |
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Guam | |
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Online Information | How to File a Child Care Complaint in Guam |
Territorywide Number | 671-735-7344 |
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Hawaii | |
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Online Information | How to File a Child Care Complaint in Hawaii |
Statewide Number | No statewide number. |
Regional Numbers | Please contact your regional licensing unit to make a complaint in Hawaii. |
East Hawaii Hilo | 808-981-7290 |
Kauai | 808-241-3679 |
Maui Lanai & Molokai | 808-243-5866 |
Oahu Unit 1 East | 808-587-5266 |
Oahu Unit 2 West | 808-675-0470 |
West Hawaii Kailua-Kona | 808-327-4755 |
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Idaho | |
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Online Information | How to File a Child Care Complaint in Idaho |
Statewide Number | Toll-free 800-926-2588 or 2-1-1 (in-state) |
Email Submission | careline@dhw.idaho.gov |
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Illinois | |
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Online Information | How to File a Child Care Complaint in Illinois |
Statewide Number | Toll-free 877-746-0829 (in-state) |
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Indiana | |
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Online Information | How to File a Child Care Complaint in Indiana |
Statewide Number | Call Brighter Futures at 800-299-1627 or the Office of Early Childhood and Out-of-School Learning at 877-511-1144. |
Email Submission | oecoslproviderinquiry@fssa.in.gov |
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Iowa | |
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Online Information | Iowa: How to File A Child Care Complaint |
Statewide Number | 844-786-1296 |
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Kansas | |
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Online Information | Kansas: How to File a Child Care Complaint and Online Complaint Form |
Statewide Number | 785-296-1270 |
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Kentucky | |
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Online Information | Kentucky: How to File a Child Care Complaint |
Statewide Number | 502-564-7962 |
Email Submission | CHFSOIGRCCCallCenter@ky.gov |
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Louisiana | |
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Online Information | How to File a Child Care Complaint in Louisiana |
Statewide Number | 225-342-9905 |
Email Submission | LDELicensing@la.gov |
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Maine | |
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Online Information | How to File a Child Care Complaint in Maine |
Statewide Number | 207-287-5020 |
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Maryland | |
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Online Information | How to File a Child Care Complaint in Maryland |
Regional Numbers | To file a child care complaint or report a child care health and safety violation, contact your regional licensing office. |
Allegany, Garrett, and Washington Counties | 301-791-4585 |
Anne Arundel County | 410-573-9522 |
Baltimore City | 410-764-4358 |
Baltimore County | 410-583-6200 |
Calvert, Charles, and St. Mary’s Counties | 301-475-3770 |
Caroline, Dorchester, Kent, Queen Anne's, and Talbot | 410-819-5801 |
Carroll County | 410-549-6489 |
Cecil and Harford Counties | 410-569-2879 |
Frederick County | 301-696-9766 |
Howard County | 410-750-8771 |
Montgomery County | 240-314-1400 |
Prince George’s County | 301-333-6940 |
Somerset, Wicomico, and Worcester Counties | 410-713-3430 |
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Massachusetts | |
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Online Information | How to File a Child Care Complaint in Massachusetts |
Statewide Number | No statewide number. |
Regional Numbers | To file a child care complaint or report a child care health and safety violation, contact your regional licensing office. |
Cape and Southeast Region Barnstable, Bristol, Dukes, Nantucket, Norfolk, and Plymouth Counties | 508-828-5025 |
Central Region Worcester County | 508-798-5180 |
Metro Boston | 617-472-2881 |
Northeast Region Essex and Middlesex Counties | 978-681-9684 |
Western Region | 413-788-8401 |
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Michigan | |
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Online Information | How to File a Child Care Complaint in Michigan |
Statewide Number | 866-856-0126 |
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Minnesota | |
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Online Information | How to File a Child Care Complaint in Minnesota |
Statewide Number | 651-431-6500 |
Certified and Licensed Child Care Centers | 651-431-6600 |
Licensed Family Child Care | To report concerns about a licensed family child care program, contact your local county or tribal licensing agency. |
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Mississippi | |
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Online Information | Mississippi: How to File a Child Care Complaint and Online Complaint Form |
Statewide Number | 866-489-8734 |
Email Submission | CC.ComplaintUnit@msdh.ms.gov |
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Missouri | |
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Online Information | How to File a Child Care Complaint in Missouri |
Statewide Number
| 573-751-2450 (Select Option 2) Central office accepts reports from all regions. |
Regional Numbers | You may also contact your regional licensing office. |
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Montana | |
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Online Information | How to File a Child Care Complaint in Montana |
Statewide Number | 406-444-2012 |
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Nebraska | |
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Online Information | |
Statewide Number | 800-600-1289 |
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Nevada | |
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Online Information | |
Statewide Number | 702-486-3822 775-337-4470 (Washoe County Only) |
Email Submission | childcare@washoecounty.gov (Washoe County Only) |
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New Hampshire | |
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Online Information | How to File a Child Care Complaint in New Hampshire |
Statewide Number | 603-271-9025 Toll free: 800-852-3345, ext. 9025 |
Email Submission | CCLUoffice@dhhs.nh.gov |
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New Jersey | |
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Online Information | How to File a Child Care Complaint in New Jersey |
Statewide Number | New Jersey Office of Licensing: 877-667-9845 |
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New Mexico | |
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Online Information | How to File a Child Care Complaint in New Mexico |
Statewide Number | 888-351-0037 |
Email Submission | ChildCare.Complaint@ececd.nm.gov |
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New York | |
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Online Information | How to File a Child Care Complaint in New York |
Statewide Number | Toll-free 800-732-5207 or 3-1-1 (for the 5 Boroughs of NYC) |
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North Carolina | |
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Online Information | How to File a Child Care Complaint in North Carolina |
Statewide Number | Toll-free 800-859-0829 (in-state only) or 919-814-6300 |
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North Dakota | |
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Online Information | How to File a Child Care Complaint in North Dakota |
Statewide Number | Toll-free 800-245-3736 To file a child care complaint or report a child care health and safety violation in North Dakota, contact a licensing specialist in your county. |
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Northern Mariana Islands | |
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Online Information | How to File a Child Care Complaint in the Northern Mariana Islands |
Territorywide Number | 670-664-2572 |
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Ohio | |
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Online Information | How to File a Child Care Complaint in Ohio |
Statewide Number | 877-302-2347 (Select Option 4) |
Email Submission | childcarepolicy@jfs.ohio.gov |
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Oklahoma | |
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Online Information | How to File a Child Care Complaint in Oklahoma |
Statewide Number | Toll-free 844-834-8314 or 405-521-3561 |
Report Child Abuse and Neglect | 800-522-3511 |
Report Human Trafficking | 855-617-2288 |
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Oregon | |
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Online Information | Oregon: How to File a Child Care Complaint and Online Complaint Form |
Statewide Number | Toll-free 800-556-6616 |
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Pennsylvania | |
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Online Information | PA Online Child Care Complaint Form |
Regional Numbers | To file a child care complaint or report a child care health and safety violation in Pennsylvania, contact your regional licensing office or submit online using PA’s Online Child Care Complaint Form. |
Central Adams, Centre, Clinton, Cumberland, Dauphin, Juniata, Lancaster, Lebanon, Lycoming, Mifflin, Northumberland, Perry, Snyder, Tioga, Union, and York | Toll-free 800-222-2117 |
Northeast Berks, Bradford, Carbon, Columbia, Lackawanna, Lehigh, Luzerne, Monroe, Montour, Northampton, Pike, Schuylkill, Sullivan, Susquehanna, Wayne, and Wyoming | Toll-free 800-222-2108 |
Southeast Bucks, Chester, Delaware, Montgomery, and Philadelphia | Toll-free 800-346-2929 |
Western Allegheny, Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Fayette, Forest, Franklin, Fulton, Greene, Huntingdon, Indiana, Jefferson, Lawrence, McKean, Mercer, Potter, Somerset, Venango, Warren, Washington, and Westmoreland | Toll-free 800-222-2149 |
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Puerto Rico | |
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Online Information | How to File a Child Care Complaint (in Spanish) |
Territorywide Number | 787-294-4900 ext. 2331 or 2329 |
Regional Numbers | To file a child care complaint or report a child care health and safety violation, contact your regional licensing office. |
Aguadilla | 787-891-5570 |
Arecibo | 787-878-2006 |
Bayamón | 787-269-2485 |
Carolina | 787-762-3070 |
Caguas | 787-743-5996 |
Guayama | 787-864-4373 |
Humacao | 787-850-7120 |
Mayagüez | 787-832-6035 |
Ponce | 787-984-0403 |
San Juan | 787-722-2361 |
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Rhode Island | |
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Online Information | How to File a Child Care Complaint in Rhode Island (See Parent Complaint Process & Hotline section) |
Statewide Number | Toll-free 800-742-4453 |
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South Carolina | |
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Online Information | How to File a Child Care Complaint in South Carolina |
Statewide Number | No statewide number. |
Regional Numbers | To file a child care complaint or report a child care health and safety violation, contact your regional licensing office. |
Region 1 Abbeville, Anderson, Cherokee, Counties Greenville, Greenwood, Laurens, Newberry Oconee, Pickens, and Spartanburg | Toll-free 800-637-8550 |
Region 2 Aiken, Bamberg, Barnwell, Chester, Counties Edgefield, Fairfield, Kershaw, Lancaster, Lexington, McCormick, Richland, Saluda, Union, and York | Toll-free 888-202-1469 |
Region 3 Allendale, Beaufort, Berkeley, Calhoun, Charleston Colleton, Counties, Dorchester, Hampton, Jasper, and Orangeburg | Toll-free 800-260-0211 |
Region 4 Chesterfield, Clarendon, Counties Darlington, Dillon, Florence, Georgetown, Horry, Lee, Marion, Marlboro, Sumter, and Williamsburg | Toll-free 800-464-9138 |
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South Dakota | |
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Online Information | |
Statewide Number | Toll-free 800-227-3020 |
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Tennessee | |
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Online Information | How to File a Child Care Complaint in Tennessee |
Statewide Number | Toll-free 800-462-8261 |
Email Submission | ChildCareHotline.DHS@tn.gov |
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Texas | |
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Online Information | How to File a Child Care Complaint in Texas |
Statewide Number | Toll-free 800-252-5400 |
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Utah | |
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Online Information | How to File a Child Care Complaint in Utah |
Statewide Number | 801-707-4188 |
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Vermont | |
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Online Information | How to File a Child Care Complaint in Vermont |
Statewide Number | Toll-free 800-649-2642 |
Email Submission | ahs.dcfcddchildcarelicensing@vermont.gov |
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Virginia | |
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Online Information | How to File a Child Care Complaint in Virginia |
Statewide Number | Toll-free 800-543-7545 |
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Virgin Islands | |
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Online Information | How to File a Child Care Complaint in the Virgin Islands |
Territorywide Number | Island-wide: 340-774-0930 ext. 4109 St. Thomas/St. John District: 340-774-0930 ext. 4181 St. Croix District: 340-772-7147 |
Email Submission | consumeraffairs@dhs.vi.gov |
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Washington | |
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Online Information | How to File a Child Care Complaint in Washington |
Statewide Number | Toll-free 866-363-4276 |
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West Virginia | |
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Statewide Number | 304-352-4431 |
Email Submission | ECEComplaints@wv.gov |
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Wisconsin | |
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Online Information | How to File a Child Care Complaint in Wisconsin |
Statewide Number | No statewide number. |
Regional Numbers | To file a child care complaint or report a child care health and safety violation, contact your regional licensing office. |
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Wyoming | |
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Online Information | How to File a Child Care Complaint in Wyoming |
Statewide Number | No statewide number. Report complaints to your local licensing office. |